Selected Articles

The articles below represent a variety of fields.  For a sampling of healthcare quality/systems articles, go to pubmed.gov and search ziegenfuss, jt.

Ziegenfuss, J.T. “Physicans’ Roles in Medical Quality Management.” Presented 35th International Conference on Systems Research, Informatics and Cybernetics. Baden Baden, Germany. August 2015

Ziegenfuss, J.T. (2014). “America’s Decay – can we reverse course?” Part I

Ziegenfuss, J.T. (2014). “Action Strategies for building America’s Future”. Part II

Ziegenfuss, J.T.; Shoop, G.; Weitekamp, M. “The Future of Academic Health Centers: Researchable Propositions for Growing Physician Leaders”. Presented 25th Annual Meeting International Conference on Systems Research, Informatics & Cybernetics. Baden Baden, Germany July, 2013

Ziegenfuss, J.T. (2012). “Systems Thinking Issues in the American Health System Reform Problem”. Presented– 24th Conference of the International Institute for Advanced Studies on Systems Research, Informatics and Cybernetics. Baden Baden, Germany, July 2012 .Published: Acta Systemica. 13(2) pp. 13-17, 2012

Ziegenfuss, J.T. “ Analyzing Changing Organization Environments : Methodological Approach and the Academic Medical Center Case.”  J. Systems & Information Technology. Vol. 13 (1); 2011, pp. 81-97

Ziegenfuss, J.T.”Incorporating Systems and Redesign Thinking in Graduate Management Education”. Invited paper for International Institute for Advanced Studies in Systems Research and Cybernetics Anniversary Meeting. Baden Baden, Germany, August 2010.

Ziegenfuss, J. T.  “Analyzing Changing Organizational Environments:  Methodological Approach and the Academic Health Center Case”.  Journal of Systems & Information Technolgy.  Winter/Spring 2011.

Ziegenfuss, J. T.  “Incorporating Systems and Redesign Thinking in Graduate Health Administration and Management Education”.  Paper presented at 22nd International Conference on Systems Research, Informatics and Cybernetics”, Baden Baden, Germany.  August 2010.

Ziegenfuss, J.T. “My Family’s Customer Friendly Business.” Family Business. Winter 2008, p 95.

Ziegenfuss, J.T. “Are You a Customer Friendly Bank?” PA Banker. 10(5), September-October 2008

Ziegenfuss, J.T. “Designing the Health System’s Future:  An Academic Medical Center Course Proposal.” Presented at 19th Annual Meeting International Institute for Advanced Studies in Systems Research & Cybernetics.  Baden Baden, Germany.  Published in Health, Healing & Medicine. Vol 13, 2007 G.A. Lasker (Ed.).

Ziegenfuss, J.T. “Each One, Reach One:  Newman’s Own, Ethics & Entrepreneurship.”  Business Renaissance Quarterly 2(3); Fall 2007, pp 17-21.

Ziegenfuss, J.T. “On Teaching Quality Management with Disciplinary Separation.” American Journal of Medical Quality 21(2), March/April 2006.

Ziegenfuss, J.T. “Systems Thinking Engineers Solve Productivity Problem.” Environmental Engineer 2005.

Ziegenfuss, J.T. “Teaching the Interdisciplinary Nature of Quality.” American Journal of Medical Quality 20(2), March/April 2005.

Ziegenfuss, J.T. “Health Care Quality: The System Components of Continuity.” Paper present at 17th International Conference on System Research, Informatics and Cybernetics. Baden Baden Germany. August 2005. Published in proceedings.

Ziegenfuss, J.T. “Assessing the Quality of Medical Organization and Management.” American Journal of Medical Quality 19(4), July/August 2004.

Ziegenfuss, J.T. Diagnosing and Improving Trauma Services Using Organization and Management Systems Thinking. Paper for Institute for Advanced Studies in Cybernetics and Systems Research. Baden Baden Germany. August 2004.

Ziegenfuss, J.T. “The Missing Integration of Disciplines in Quality Management.” American Journal Medical Quality 19(3), May/June 2004.

Ziegenfuss, J.T. “Litigation as a Quality Improvement Tool.” American Journal Medical Quality 19(2), March/April 2004.

Ziegenfuss, J.T. “On Patient Satisfaction Surveys.” American Journal Medical Quality 18(6), November/December 2003.

Ziegenfuss, J.T. “Systems Thinking and Quality Management.” American Journal of Medical Quality 18(4), July/August 2003.